Return Policy
At Xentra, we want you to be 100% satisfied with your purchase. If you're not completely happy, we’ve got you covered with our hassle-free return policy.
📅 30-Day Money-Back Guarantee
You have 30 days from the date of delivery to return your item for a full refund or exchange.
📦 How to Return an Item?
Contact Us – Email our support team at contact page with your order number.
Receive Return Instructions – We will provide you with the return shipping details.
Send It Back – Ship the item in its original packaging.
Get Your Refund – Once received and inspected, we will process your refund within 5-7 business days.
🔄 Exchange Policy
Want a replacement instead? No problem! We offer easy exchanges for defective or incorrect items.
📌 Important Notes
Items must be unused and in original condition.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be issued to the original payment method.
Need help? Our 24/7 support team is always here for you! 😊
At Xentra, we want you to be 100% satisfied with your purchase. If you're not completely happy, we’ve got you covered with our hassle-free return policy.
📅 30-Day Money-Back Guarantee
You have 30 days from the date of delivery to return your item for a full refund or exchange.
📦 How to Return an Item?
Contact Us – Email our support team at contact page with your order number.
Receive Return Instructions – We will provide you with the return shipping details.
Send It Back – Ship the item in its original packaging.
Get Your Refund – Once received and inspected, we will process your refund within 5-7 business days.
🔄 Exchange Policy
Want a replacement instead? No problem! We offer easy exchanges for defective or incorrect items.
📌 Important Notes
Items must be unused and in original condition.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be issued to the original payment method.
Need help? Our 24/7 support team is always here for you! 😊